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Consumers have a lot
to say, listen to them!

We analyze spontaneous mentions from consumers on social media to uncover their unmet needs, the best ways to reach them, and to help you identify your competitive advantage so that you can fulfil your business objectives

We cover 3 main business question categories

  • 1

    CUSTOMER ACTIVATION

    “How can I better address my customers?”

    “How was my campaign perceived?”

    “How can I adapt my claim and communication to ensure that my messages reach my targets?”

    “Is this person the right ambassador for my brand?”

  • 2

    BRAND STRATEGY

    “How is my brand perceived and positioned in its key markets?”

    “How can I stand out in my market?”

    “How can my brand evolve in sync with my customers?

    “Are there any newcomers I should be watching closely?”

  • 3

    PRODUCT INNOVATION

    “How can I develop my offer with minimal risk?”

    “How do I innovate, by drawing inspiration from consumers?

    “How are consumer needs and behaviors evolving and what are the latest trends I need to be aware of?”

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We use the best-in-class Social Monitoring technologies

Our analysts unleash the power of social data with our social listening platform, Dynvibe SPHERE, or yours. In both cases, we cover a large spectrum of sources worldwide.

  • Facebook
  • Twitter
  • Instagram
  • YouTube
  • TikTok
  • Amazon
  • Sinaweibo
  • Tmall
  • Xiaohongshu
  • Zhihu
  • RSS
  • And more

We analyze the data for you and deliver powerful insights through turnkey reports

What makes us special?

  • 1

    We are a strong team
    of native talents

    Our team is made up of around 85+ native analysts. They ensure the insights we deliver are grounded in the fine understanding of local cultures. 80% of our projects are multi-countries.

  • 2

    We provide more
    than dashboards

    We are passionate about consumer insights but above all we seek actionable insights; relevant information you can measure and use immediately to obtain tangible business results.

  • 3

    We adapt to
    your needs

    Agility is at the heart of what we do and of our approach with clients. We listen to your needs, we define the best report format, and we ensure the insights are fine-tuned to your exact requirements.

The perks of Social Intelligence the Dynvibe way

  • No preconceived notions
    Consumers express themselves freely and spontaneously. We do not use questionnaires or research panels in our analysis.
  • #NOFILTER
    Qualitative verbatims, photos, videos, drawn from various social media sources.
  • Significant volumes of data, in real time
    Our analysis is based on representative samples of consumer mentions, collected in real time, and filtered with artificial intelligence tools.
  • An international vision
    Our platforms gather consumer mentions from all over the world. Over 80% of our research is carried out simultaneously in multiple countries.
  • Fast turnaround times
    The easy access to data and the agility of our processes allows us to deliver results in a few weeks.
  • Recommendations and support
    Several meetings (from kickoff to delivery and presentation) to better advise and overcome concerns.